Customer Support Policy

We are committed to our customers' satisfaction.

As part of our commitment, we provide:

  • Our Product Warranty   
  • Money Back Guarantee - you have the option to return the Free-Lax device within 60 days, if you are not satisfied, even if you have opened and used it. A full refund (less the postage and handling charges), will be credited to you 14 days from the device's arrival at our offices.
  • We will respond to any inquiry made through our "contact us" form on the website within 72 hours.